We at Lorenzo have established the personal information protection policy and the system for our efforts as follows, and we strive to protect your personal information.


1. Basic Policy

We at Lorenzo recognize the importance of our customers’ personal information and make every effort to ensure the proper handling and safe and secure management and operation of personal information by ensuring that all our members comply with laws and regulations concerning the protection of personal information and Lorenzo’s regulations.

We will also continue to review and improve the protection of personal information.


2. Handling of Personal Information

(1) Acquisition, use and provision of personal information

In addition to obtaining your personal information by appropriate means, we will disclose, notify, and clearly indicate the purpose of use and will not handle personal information beyond the scope of the purpose of use without your consent.

In addition, when we provide or disclose personal information to third parties, we do so in accordance with the procedures prescribed by laws and regulations.

(2) Purpose of using personal information

We use your personal information for the following purposes:

a. Real estate sales and sales, leases, and their agency, brokerage, management, and other ancillary businesses

b. Rental Parking Lot and Other Parking Lot Businesses

c. Non-Life Insurance Agency

d. With regard to the above business, sales activities by mail, e-mail, telephone, etc., customer trend analysis, or research and analysis of products, sales method development, etc.

e. Provision of information on products and services related to daily life, living environment, etc.

f. Provision of personal information to third parties to the extent necessary to achieve the above objectives

(3) Third Party Provision of Personal Information

Your personal information may be provided to third parties in writing, by mail, by telephone, on the Internet, by e-mail, or through advertising media to the extent necessary to achieve the above purpose of use, in addition to cases in accordance with laws and regulations.

Please note that we will stop providing to the recipient upon request from the recipient.

a. To whom personal information is provided

・Business owners, joint agency companies, intermediary companies, etc., in the sale of new properties

・a person who is the counterparty to a contract in real estate sales and lease intermediation, a prospective person thereof, another Real Estate Broker, an Internet advertising agent, a real estate business association, or a Designated Distribution Corporation (Conducting sales and price assessments using property registration, contract notification, and data from the Institute);

・Financial institutions, judicial scriveners, land and house surveyors, and real estate managers in the ancillary business of real estate transactions

・a person who is the counterparty to a contract for monthly parking lots, a prospective party thereof, or another Real Estate Broker;

b. Items of personal information provided

・Items such as name, address, telephone number, property information, and contract information that are necessary for the above purposes

(4) joint use of personal information

We will jointly use your personal information on Lorenzo.

a. Scope of joint use

・between members of Lorenzo, its subsidiaries, and its business partners

b. Purpose of Use

・Same as the purpose of using the personal information described in (2) above.

c. Items of personal information to be used jointly

・Items such as name, address, telephone number, property information, and contract information that are necessary for the above purposes

d When we use your personal information jointly with outside Lorenzo, we take necessary measures separately.

(5) Entrustment of handling personal information

The handling of your personal information may be outsourced.

In that case, we will select a person who has taken sufficient measures to protect personal information, and we will ensure the level of personal information protection by providing necessary and appropriate supervision to the entrusted party.

(6) Contact for inquiries about personal information

If you would like to request disclosure, correction, or suspension of use of your personal information, or if you have any questions or comments about your personal information, please contact us using the email form on the contact page.


3. System for Personal Information Protection

(1) Strict and proper management of personal information

a. We will manage your personal information appropriately and carefully, and take the utmost care and necessary and appropriate safety management measures to prevent unauthorized access, loss, alteration, or leakage of personal information.

b. Based on Lorenzo’s regulations, training will be provided to all members of Lorenzo in order to understand and share the meaning and necessity of measures to comply with relevant laws and regulations and to protect personal information, and necessary and appropriate supervision will be provided.

(2) Management system for personal information protection

In accordance with the provisions of Lorenzo, a personal information protection manager has been established within the organization.


4. Handling of Personal Information on Lorenzo WEB Site

(1) About cookies

The Lorenzo website may use cookies to enable the functionality of the service.

Cookies are small text files that are stored on your computer when you visit a Web site and are used primarily by the system to identify individual users.

The information about the cookies used on the Lorenzo website has no meaning other than using the services of the Lorenzo website. However, if you do not feel comfortable accepting such cookies, you can refuse to accept them by setting your browser.

Please note, however, that some of the services and functions on the Lorenzo website may not work properly if you choose not to accept cookies.

(2) About Access Logs

The Lorenzo website collects information such as IP address and browser type from access logs.

The collected information is used as statistical information to analyze usage trends of the Lorenzo website, but is not reflected in personal information.

(3) Links to other sites

The Lorenzo website contains links to third party websites for your convenience. Please note that Lorenzo is not responsible for protecting the privacy of these third party websites.